LLC
All items we install come with their individual manufacturer product warranties, and all completed projects carry a 1 year labor warranty whereby any and all system support is free of charge.
After that, we encourage you choose from one of our 4 Service Plans. Please give us a call to discuss in further detail...
Essentials Plan~
Unlimited Virtual Service Calls
Upon hearing from you, we will access your system remotely for changes or repairs during normal business hours. (Our regular service charge for remote-access changes or repairs is $50 per incident).
Annual Site Maintenance Visit (a $225 value)
We will perform all available software and firmware updates for your system as well as physically inspect all devices. Enclosed equipment spaces will be measured for excessive heat conditions.
Auto-reboot on loss of internet
Many common tech issues we see in the home are due to a modem or router that just needs to be rebooted. And its usually because your Internet Provider made a change. Our Services can detect a loss of internet and automatically reboot the modem/router. (Hardware purchase may be required).
Discounted Service Call Rates
In the unlikely event that an on-site Service Call must be scheduled, you’ll receive half off of our regular rates! (Current Rates: $225 which includes the 1st hour, $150/hr. after that. NYC travel fees additional).
